Delivery & Shipping Policy
We strive to deliver products purchased from smnc.ae in excellent condition and in the fastest time possible. If this is your first order with smnc.ae, shipping will be completely FREE. Also, for all the subsequent purchases of $ 14.935 US Dollar (54.85 AED)or more, we will deliver the order to your doorstep free of cost. A shipping charge of $ 2.228 US Dollar(8.18 AED) will be applicable to all orders under $ 14.935 US Dollar (14.935 AED).
If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.
If you return an order delivered to you, order shipping charges will not be refunded. However if you self-ship your returns, we will reimburse self-shipment charges based on smnc Returns Policy. For accounts whose return behavior violate our fair usage policy, a delivery charge of $ 2.228 US Dollar (8.18 AED) will be levied on all orders, irrespective of order value.
*Order value is calculated after applying discounts/VAT or any other applicable charges.
a. Process of shipping the items/goods conditions:- Our team of packing is trained on all the techniques so adopted, which purely depends on the characteristic of the articles involved. If it is a fragile item, the team packs the articles using multiple-layer protective packing and if it is an electronic item, then the chords are first safeguarded, and consequently it is passed to the further packing treatment. After getting assured that all the documents are ready and the payments are made, the process is moved to the next stage.
b. Delivery time to local/ International:- Normally the order is delivered in very less time. But for the sake of safety, SMNC often commits to deliver the product within 7 working days. But in most of the cases, it is delivered before this.
C. we have deliver our product in all countries.
D. smnc.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.
Note: Method of Payment, Card Types accepted and Currency: “We accept payments online using Visa and MasterCard credit/debit card in USD.”